PRIVATE COMMUNICATIONS. CUSTOMER CONTROL.
JC!IJB! Secure Channel is a self-hosted communications platform that lets visitors open and revisit private two-way conversations without creating an account or providing an email address.
A distinct product from the JC!IJB! sovereign cyber-defence appliance. No data channel exists between the two products.
Anonymous-to-the-recipient enquiries
Controlled access with a private recovery credential
A locally deployed widget and customer-operated backend. No vendor telemetry. No mandatory JC!IJB! cloud connection.
Open. Write. Keep the key. Return.
A real persistent conversation, confirmed only after it is stored.
- OpenThe visitor selects OPEN PRIVATE CHANNEL on the customer's website. The panel names the customer as the organisation they are writing to, and explains that no personal details are needed.
- WriteThe visitor chooses a topic and writes. The customer's server validates the message and stores the conversation before anything is confirmed.
- Keep the keyOnly after the message is stored, the server issues a private access key — at least 128 bits from a server-side cryptographic random source — shown once, with copy and recovery-card options. The server keeps only a verifier, never the key.
- ReturnFrom any browser, the visitor enters the channel reference and private access key to read the reply. A short-lived, secure, HttpOnly session is created; the key never appears in a URL, log or analytics event.
- AnswerCustomer staff reply from their own inbox, behind strong authentication, with roles, audit and site-level isolation.
Operated entirely by the customer
Packaging
Site Edition
One website, one inbox.
Organisation Edition
Many websites of one organisation, with site-isolated inboxes and an optional combined view.
Enterprise Edition
Self-hosted, offline-installable, for environments with their own security requirements.
Discuss a Secure Channel pilot
For organisations that want private two-way enquiries without accounts, operated entirely in-house.
